Privacy Policy

1. Who we are

LumioTech, LLC ("LumioTech", "we", "us") provides custom software development, digital marketing, SEO, creative design, IT services, and the LumioTrack platform. This policy explains what information we collect through our website and services, and how we use and protect it.

2. Information we collect

• Information you give us, such as your name, email address, phone number, and company details when you contact us, request a demo, or sign up for our services.
• Usage information, standard technical data such as browser type, device, pages visited, and referring pages, collected through cookies and similar technologies to understand how our site is used.
• Client data, information processed inside LumioTrack or other software we operate on your behalf. This data belongs to you; we process it only to deliver the service.

3. How we use information

• To respond to inquiries and provide the services you request.
• To operate, secure, maintain, and improve our website and products.
• To send service communications, and, only with your consent, occasional marketing updates.
• To comply with legal obligations.

4. What we don't do

We do not sell your personal information. We do not share it with third parties except trusted service providers who help us operate (such as hosting and analytics providers), and only to the extent needed to provide the service.

5. Cookies & analytics

Our website uses cookies and similar technologies for essential functionality and to measure how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

6. Data security

We apply industry-standard safeguards, including encryption in transit, access controls, and monitoring, to protect the information we hold. No method of transmission or storage is 100% secure, but security is a core discipline of our business and we treat it accordingly.

7. Data retention

We keep personal information only as long as needed for the purposes described above or as required by law. Client data inside our platforms is retained according to your service agreement and deleted or returned when the agreement ends.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, contact us at info@lumio-tech.com, we respond to all legitimate requests.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Significant changes will be highlighted on this page.

10. Contact

Questions about privacy? Email info@lumio-tech.com or use our contact page.